Close Preview Window Product Catalog: Interactive Intelligence: Interaction Products Customer Interaction Center 2.2 (CIC) (Interactive Intelligence ) Whether you have a customer service department or locations from Paris to Chicago, hundreds of agents, and employees working everywhere but in the office, CIC can help View Details Enterprise Interaction Center (EIC) 2.2 (Interactive Intelligence ) As an intelligent, pre-packaged, all-in-one voice and data convergence application that's ready to go out of the box, EIC is an e-business interaction management software solution for enterprises wanting to automate all aspects of their communications process, including telephone calls and Web interactions View Details Interaction Dialer 2.2 (Interactive Intelligence ) The Only Solution You Need for Outbound Campaign Management View Details Interaction Director 2.0 (Interactive Intelligence ) Interaction Director's pre- and post-call routing features let contact centers balance customer interactions across multiple locations and also route calls according to specific agent skills View Details Interaction Recorder 2.0 (Interactive Intelligence ) Interaction Recorder not only makes recording management a breeze, it makes better customer service a reality View Details Interaction Supervisor (Interactive Intelligence ) Next-level Monitoring for Communications and Interactions View Details Service Interaction Center 2.0 (SIC) (Interactive Intelligence ) Service Interaction Center provides Service Providers the ability to grow their enhanced offerings incrementally by adding one server at a time View Details

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