Cisco Enterprise-Class IP Telephony Solutions

IP Telephony allows data, voice, and video to be transmitted over a single network infrastructure. Enterprise technologies such as IP telephony are enabled by Cisco AVVID and provide converged applications such as unified communications and contact center solutions.

Cisco IP telephony offers:

• Reduced administrative costs
• More flexibility in application deployment to the desktop
• Increased personal and workgroup productivity
• Improved customer care capabilities

In addition, Cisco now offers enterprises the choice to adopt centralized voice services, which provide the ability to:

• Extend the functionality of the corporate IP voice, video and data solutions to remote office locations
• Enable remote offices the same applications as the main branch without having to invest in their own infrastructure and software
• Provide the central office a greater degree of control over what is added to the network, thereby insuring better systems integration and security

This functionality adds to the distributed call-processing model with inter-site networking across multiple corporate and remote sites. Enterprises of all sizes now have the flexibility to either host all of their IP-based solutions in the corporate office and extend these services across IP to branch offices, or deploy distributed solutions across multiple different sites.